International deliveries

International Shipping Policy

  1. Shipping Options We offer different shipping options for international deliveries:

1.1. Standard International Shipping

  • Shipping rates vary depending on the destination country and the weight of the order.
  • Estimated delivery time: 3 to 7 business days, depending on the country.
  • The shipping cost will be calculated during the checkout process and will be displayed in the order summary before final confirmation.

  1. Processing Time All orders will be shipped one day after the customer's order confirmation. One day processing time is required to prepare and package products prior to shipping.

  2. Delivery Address Customer is responsible for providing an accurate and complete delivery address when ordering for international shipping. Any error in delivery address resulting in lost or delayed delivery will not be the responsibility of Zanetti Games.

  3. Order Tracking 4.1. Order Confirmation Once an order has been placed, the customer will receive an email confirmation containing the details of the order.

4.2. Shipping Tracking A tracking number will be provided to track the status of the shipment. The customer can use this tracking number to check the progress of their order on our platform or on the website of the corresponding shipping service.

  1. Delivery Delays 5.1. Unforeseen Circumstances In the event of delivery delays due to unforeseen circumstances, Correos will make every effort to notify the customer and provide updated information on the status of the shipment.

  1. Contact and Customer Service For questions, assistance or more information about our international shipping policy, the customer can contact our customer service team through the communication channels available on our platform.